Skip to main content

Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, make a purchase, or contact us for support. This includes your name, email address, venue information, payment details, and any other information you choose to provide.

We also automatically collect certain information when you use our Service, including your IP address, browser type, operating system, device identifiers, pages viewed, and the dates and times of your visits.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Personalize and improve your experience

3. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data hosting, and email delivery. These providers are contractually obligated to use your information only as necessary to provide services to us.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and role-based access controls. While no method of electronic transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you wish to delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. You may also have the right to object to or restrict certain processing of your data. To exercise any of these rights, please contact us through our contact page.

7. Cookies

We use cookies and similar technologies to collect information about your browsing activities and to personalize your experience. You can manage your cookie preferences through your browser settings. Essential cookies are required for the Service to function and cannot be disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Australia and Vietnam. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our contact page.